Customer Service

Thank you for shopping at Silver Star Wholesale Pet Products, where we are committed to providing you with the Top Brands Under One Woof!

Contact Information



Corporate Offices:
Silver Star Wholesale Pet Products
15662 Graham Street
Huntington Beach, CA 92649
Phone: (877) 738-8691
Fax: (714) 965-0437

To Place an Order

By Phone:
Call toll free 1-877-738-8691
Monday - Friday 8am – 4pm PST

By Fax
Fax: 1-714-965-0437

By email
Business email address
mail@silverstarpet.com
mail@silverstarpet.com

Shipping: Orders generally ship the same business day after they are placed. Please verify that your shipping address is complete and correct during checkout. If your shipping address is incorrect, your order will be delayed. The map below is a estimation of ground shipping time once your order has left our warehouse.



Free Freight on orders over $100.00. C.O.D and Drop Ship orders may be subject to additional shipping charges. If the actual costs vary from the shipping amount displayed upon checkout, you will be contacted via email with any additional shipping charges and are responsible to respond within 48 hrs. to confirm or deny shipping charges. Failure to respond will result in the delay or possible cancellation, of your order. If you have any questions about our shipping policies, please contact us by phone (877-738-8691) or email (mail@silverstarpet.com).

All United States Orders are shipped via UPS Ground. Orders to Alaska & Hawaii are shipped via USPS. Shipping charges to customers outside the USA and Canada are subject to adjustment. If necessary, we will contact you with that information before the order ships.